I use Cricut design space for my Cricut explore air 2. For those who don’t know , it’s a cutting machine, paper, vinyl, card stock, I even cut a heavy plastic, although it took a few times to do. Awhile ago I noticed all my projects disappeared. They have my uploaded stuff, the completed projects on my profile page, all of it except my projects I designed to make. Instead were theses Christmas trees, over 4,000 tree projects!
Any device I use, everything saved into the cloud or on any devices, gone. I have a project for my mother I wanted to make to give her at my dads service the end of the month. I have spent hours doing different fonts so it will look right on the box , be read easy enough, etc, etc,
Anyway, they said that somehow, just me and my profile got a bug. A bug, that only effected me, ??.? I can’t figure out how or why . I don’t dare to use it. I’m waiting for them to figure out what and how this happened.
They say if it’s in the Cloud it’s safe??
Tracey in Maine 